Terms of Use

Effective Date: 29-05-2025

These Terms of Use ("Terms") govern your use of the website www.sekurzen.com (the "Website") and the services provided by SEKURZEN TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the laws of India (hereinafter referred to as "Sekurzen," "we," "us," or "our"). By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. About Sekurzen

Sekurzen Technologies Private Limited is an IT consulting and services company that provides:

Security Assessment & Consulting
Availability & Reliability Engineering Consulting
Strategic Cost Optimization Consulting
Cloud-based Device Management & Provisioning
Digital Workspace & Support Solutions
Endpoint Security & Compliance Management
Cloud Security Assessments
Identity & Access Management
Talent Acquisition Services

Our services are delivered both on-site and remotely based on client requirements and contractual agreements.

2. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Sekurzen.

3. Website Use

3.1 Permitted Use

You may use our Website for:

Learning about our services and capabilities
Contacting us through provided contact forms
Accessing publicly available information about our company

3.2 Prohibited Use

You may not:

Use the Website for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the Website's functionality
Use automated systems (bots, scrapers) without written permission
Transmit viruses, malware, or harmful code
Impersonate Sekurzen or our representatives

4. Contact Forms and Inquiries

4.1 Information Submission

When you submit information through our contact forms, you:

Confirm that the information provided is accurate and complete
Consent to our use of this information as described in our Privacy Policy
Understand that submission does not create a client relationship until a separate service agreement is executed

4.2 Response and Follow-up

We will respond to inquiries in a reasonable timeframe. However, we do not guarantee specific response times or that we will be able to provide the services requested.

5. Services and Client Relationships

5.1 Service Agreements

All professional services provided by Sekurzen are governed by separate, written service agreements or contracts executed between Sekurzen and the client. These Terms of Use apply to Website usage but do not constitute a service agreement.

5.2 Service Delivery

Our consulting services are provided:

Based on information and data provided by clients
To the best of our professional abilities and industry standards
Through on-site, remote, or hybrid delivery models as agreed in individual contracts

5.3 Client Cooperation

Effective service delivery requires client cooperation as defined in individual service agreements, including but not limited to:

Providing accurate and timely information
Granting necessary access to systems and personnel
Adhering to agreed timelines and processes

6. Payment Terms

6.1 General Payment Terms

Payment terms are specified in individual service agreements
Standard payment period is 45 days from invoice date unless otherwise agreed
Late payments may be subject to interest charges as specified in service agreements

6.2 Billing and Invoicing

Billing procedures, milestone payments, and invoicing schedules are defined in individual service agreements based on the scope and nature of services.

7. Intellectual Property

7.1 Website Content

All content on this Website, including text, graphics, logos, and software, is owned by Sekurzen or our licensors and is protected by copyright and other intellectual property laws.

7.2 Service Deliverables

Ownership of intellectual property in service deliverables, reports, and recommendations is determined by individual service agreements and may vary based on:

Nature of the deliverable
Client requirements and industry standards
Contractual negotiations and agreements

7.3 Client Data

We respect client ownership of their data and systems. Our rights and responsibilities regarding client data are defined in individual service agreements and our Privacy Policy.

8. Disclaimers and Limitations

8.1 Website Disclaimer

The Website is provided "as is" without warranties of any kind. We do not warrant that:

The Website will be uninterrupted or error-free
Information on the Website is complete, current, or accurate
The Website will meet your specific requirements

8.2 Consulting Services Disclaimer

Our consulting recommendations and services are:

Based on information provided by clients and industry best practices
Provided to the best of our professional abilities
Subject to limitations and disclaimers specified in individual service agreements

8.3 Limitation of Liability

To the maximum extent permitted by law, Sekurzen shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of this Website
Inability to use this Website
Any errors or omissions in Website content

Specific liability limitations for professional services are addressed in individual service agreements.

9. Termination

9.1 Website Access

We reserve the right to terminate or suspend your access to the Website at any time without notice for violation of these Terms.

9.2 Service Termination

Termination of professional services is governed by individual service agreements. Generally, either party may terminate services with 60 days' written notice, subject to completion of ongoing work and payment obligations.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and protection of your personal information in connection with the Website and our services.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of India, and specifically the laws applicable in the State of Tamil Nadu.

11.2 Jurisdiction

Any disputes arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

11.3 Dispute Resolution Options

For service-related disputes, we encourage the following resolution process:

Direct Communication: Initial attempt to resolve through direct discussion
Mediation: Voluntary mediation through a mutually agreed mediator
Arbitration: Binding arbitration under the Arbitration and Conciliation Act, 2015
Litigation: Court proceedings as a last resort

The specific dispute resolution mechanism for professional services may be defined in individual service agreements.

12. Third-Party Services

12.1 Website Hosting

Our Website is hosted on Amazon Web Services (AWS). By using our Website, you acknowledge that your data may be processed through AWS infrastructure.

12.2 Business Operations

We use Microsoft 365 for business operations. Client data handling through such platforms is governed by individual service agreements and our Privacy Policy.

13. Updates and Modifications

13.1 Terms Updates

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of revised Terms.

13.2 Service Evolution

As our services evolve, including the development of AI-powered tools and solutions, we may update these Terms to reflect new capabilities and requirements.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Use, please contact us:

Email: info@sekurzen.com
Privacy Matters: privacy@sekurzen.com
Phone: +91-7845881080
Address: Sekurzen Technologies Private Limited, Chennai 600125, India

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Sekurzen regarding your use of the Website.

Last Updated: 29-05-2025