Privacy Policy

Effective Date: 19-06-2025

SEKURZEN TECHNOLOGIES PRIVATE LIMITED and its subsidiaries and branch operations (hereinafter referred to as "Sekurzen," "we," "us," or "our") is committed to respecting your privacy and protecting your personal information. This Privacy Policy (hereinafter "Privacy Policy" or "Policy") outlines our privacy practices regarding Personal Information that we collect and process in compliance with applicable data privacy regulations.

Objective

Through this Privacy Policy, we provide a comprehensive overview of our privacy practices regarding Personal Information that we collect and process about you through various sources. The primary focus of this Policy is on data collected and processed through our website www.sekurzen.com (referred to as "Sekurzen Website") and our business operations including IT consulting services and talent acquisition services.

The scope of this Policy covers the categories of personal data collected, how we use or process such data, who are the recipients of such data, and your associated rights under applicable laws including how to exercise them. This Privacy Policy applies to our operations within India.

1. Personal Information We Process and Use

1.1 Personal Information We Collect

We may collect the following categories of Personal Information:

Website Visitors and Analytics Data:

Technical information collected during your visit, such as Internet Protocol (IP) address, device information, operating system, browser type and version
Website usage analytics through Google Analytics 4, including pages visited, session duration, user flows, engagement metrics, and behavioral patterns
User interaction data through Microsoft Clarity, including session recordings, heatmaps, click tracking, scroll behavior, and user experience analytics
Performance data including page load times, bounce rates, and conversion tracking
Event tracking data including button clicks, form interactions, navigation patterns, and scroll depth measurements

Contact Form Information:

Personal and contact details: Name, email address, phone number with country code
Professional information: Company name, job title, and service interest selection
Communication content: Messages, inquiries, and specific service requirements
Form interaction data and submission timestamps

Business Clients:

Personal and contact details such as Name, title, email address, phone numbers, designation, Company/Organization, and location
Project-related information and consultation details as required for service delivery
Client system data and technical information (only when explicitly contracted and authorized)

Talent Acquisition Services:

Candidate resumes and professional information
Contact details for communication purposes
Interview and assessment data as part of our recruitment services

1.2 Sources of Personal Information

We collect Personal Information through the following sources:

Direct submission through our website contact forms and inquiries
Automated collection through Google Analytics 4 for website performance analysis
Session recording and user experience data through Microsoft Clarity
Information provided during business consultations and service agreements
Resumes and professional information submitted for talent acquisition services
Information shared during business communications via email or phone
Data provided by our business clients in connection with talent acquisition services

1.3 Use of Your Personal Information

We use your Personal Information for the following purposes:

Website Analytics and Optimization:

To analyze website performance, user behavior, and engagement patterns through Google Analytics 4
To record and analyze user sessions for website optimization and user experience improvement through Microsoft Clarity
To track user interactions, measure marketing effectiveness, and optimize our digital presence
To understand website usage patterns and improve site functionality and performance
To measure conversion rates and optimize our service offerings

Communication and Business Operations:

To respond to your inquiries, requests, and business communications
To process contact form submissions through our AWS-based infrastructure
To provide information about our services and follow up on business opportunities
To facilitate communication regarding our consulting and talent acquisition services

IT Consulting Services:

To provide security assessment and consulting services
To deliver cloud infrastructure consulting and digital workspace solutions
To provide endpoint security and compliance management services
To optimize and enhance client IT operations as contracted

Talent Acquisition Services:

To assess candidate suitability for client requirements using both human expertise and AI-powered tools
To match candidates with appropriate job opportunities
To facilitate the recruitment process for our clients including interview scheduling and coordination
To maintain candidate records for future opportunities and talent pipeline development

Business Enhancement and Compliance:

To enhance and optimize our business operations and service delivery
To protect client data and Sekurzen assets from information security threats
To comply with applicable laws and legal requirements
To maintain audit trails and associated records
To improve our services based on user feedback and analytics insights

1.4 Legal Basis for Processing

We process your Personal Information based on the following legal grounds:

1.4.1 Contract Performance: We process your Personal Information when necessary for the performance of a contract or to take steps prior to entering into a contract, such as when you engage our consulting services or talent acquisition services.

1.4.2 Legitimate Interest: We process your Personal Information when necessary for legitimate business interests, such as:

Website analytics and performance optimization
User experience improvement through session analysis
Business inquiry processing and client relationship management
Service delivery optimization and marketing effectiveness measurement

1.4.3 Consent: We process your Personal Information with your explicit consent, particularly for:

Detailed analytics tracking and session recording
Talent acquisition services and candidate processing
Marketing communications and business development activities

1.4.4 Legal Compliance: We may process your Personal Information to comply with applicable laws and legal obligations.

2. Cookies and Tracking Technologies

Our website uses various tracking technologies to enhance your experience and analyze website performance:

2.1 Types of Tracking Technologies Used

Essential Cookies:

Session management and website functionality cookies
Security cookies for form processing and data protection

Analytics Cookies:

Google Analytics 4: Comprehensive website analytics including user behavior, traffic sources, conversion tracking, and performance measurement
Microsoft Clarity: Session recording, heatmap generation, user interaction analysis, and user experience optimization

Performance Tracking:

Event tracking for measuring user interactions with website elements
Scroll depth monitoring and engagement measurement
Conversion tracking and marketing effectiveness analysis

2.2 Cookie Management

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality and our ability to provide optimized services. Most browsers allow you to:

View and delete cookies
Block cookies from specific sites
Block third-party cookies
Clear all cookies when you close the browser

For more information about managing cookies, please refer to your browser's help documentation.

3. Consequences of Not Providing Personal Information

If you choose not to provide Personal Information that is necessary to process your request, we may not be able to fulfill the relevant purpose, including provision of consulting services, talent acquisition services, or website optimization. Additionally, restricting certain tracking technologies may limit our ability to provide you with an optimized user experience.

4. Data Recipients, Transfer, and Disclosure of Personal Information

4.1 Data Sharing

Sekurzen does not share your Personal Information with third parties for their direct marketing purposes.

We may share your Personal Information with:

Sekurzen Technologies Private Limited and authorized personnel
Our business clients (specifically for talent acquisition services where candidates are matched with client requirements)
Google Analytics 4 for website performance analysis and user behavior insights
Microsoft Clarity for user experience optimization and session analysis
Amazon Web Services (AWS) for website hosting, contact form processing, and secure data management
Microsoft 365 services for business operations and data storage
Authorized service providers working on our behalf
Legal authorities when required by law

4.2 International Data Transfers

We use Google Analytics 4, Microsoft Clarity, Amazon Web Services (AWS) for website hosting and form processing, and Microsoft 365 services for business operations. These services may involve data processing in servers located outside India, including the United States and other countries where these service providers operate their infrastructure.

We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection requirements, including:

Relying on adequacy decisions where available
Implementing appropriate contractual safeguards
Ensuring service providers maintain adequate security measures

5. Your Rights

Subject to applicable Indian laws, you may have certain rights as a data subject, including:

Right to access your Personal Information
Right to rectification of inaccurate data
Right to erasure of your Personal Information
Right to object to processing
Right to restrict processing
Right to withdraw consent (where processing is based on consent)
Right to opt-out of certain tracking and analytics (through browser settings)

5.1 Exercising Your Rights

To exercise these rights, please contact us at privacy@sekurzen.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

5.2 Analytics Opt-Out

You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

You can learn more about Microsoft Clarity and privacy at: https://clarity.microsoft.com/terms

6. Data Security

Sekurzen implements appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, disclosure, alteration, or destruction. We maintain security controls, practices, and procedures appropriate to the nature of the information we process.

Our security measures include:

Secure data transmission protocols (HTTPS)
AWS-based secure infrastructure for form processing and data storage
Access controls and authentication measures for business systems
Regular security assessments and updates
Employee training on data protection practices
Encryption of sensitive data in transit and at rest

7. Data Retention

Personal Information will not be retained longer than necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law or legitimate business purposes.

Specific Retention Periods:

Website analytics data: Retained according to Google Analytics and Microsoft Clarity retention settings (typically 14-26 months)
Contact form data: Retained until the inquiry is resolved or you request deletion
Candidate information for talent acquisition services: 1 year from last interaction
Client consultation and project data: As per contractual requirements and legal obligations
Session recordings and user experience data: Retained according to Microsoft Clarity settings (typically 30 days)

Personal Data that is no longer required will be disposed of in a secure manner.

8. Children's Privacy

Sekurzen's website and services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children. If we learn that a child has submitted personally identifiable information, we will take reasonable measures to delete such information from our databases.

9. Third-Party Websites and Services

Our website may contain links to third-party websites. Sekurzen is not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Additionally, we use third-party services (Google Analytics 4, Microsoft Clarity, AWS, Microsoft 365) that have their own privacy policies governing their data processing practices.

10. Updates to This Privacy Policy

Sekurzen may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website and update the "Effective Date" at the top of this Policy.

Material changes to our privacy practices will be communicated through:

Prominent notice on our website
Email notification to registered users (where applicable)
Updated effective date on this Privacy Policy

Our commitment to protecting the privacy of our website users and clients will continue to remain strong.

11. Contact Us

If you have any questions regarding our privacy practices or this Privacy Policy, or to exercise your data subject rights, please contact us at:

Email: privacy@sekurzen.com
General Inquiries: info@sekurzen.com
Phone: +91-7845881080
Address: Sekurzen Technologies Private Limited, Chennai 600125, India

For specific privacy-related concerns or to exercise your rights under this Privacy Policy, please email privacy@sekurzen.com with detailed information about your request.

Privacy Statements for Other Categories of Data Subjects

Candidates and Interns

Categories of Personal Information we process:

Candidate name, Contact details, Resume, Educational qualifications including skill details, Employment related information, Interview records and assessments, Professional references, and details from AI-powered talent screening processes.

Use of Personal Information:

To assess candidate suitability for job requirements using both human evaluation and AI-powered tools
To facilitate interview processes including our "Interview As A Service" offering
To maintain talent pipelines for future opportunities
To provide recruitment services to our clients
To comply with employment-related legal requirements

Legal Basis: Processing based on consent for recruitment services and legitimate interest for talent pipeline maintenance.

Data Recipients: Your data may be accessible to authorized Sekurzen personnel, our clients (for specific job opportunities), and AI-powered recruitment tools used in our talent assessment process.

Last Updated: 19-06-2025